Cookies Policy

1. Scope of This Cookies Policy

This Cookies Policy explains how cookies and similar technologies are used when you visit and browse our website. It applies to all users accessing the site from Australia and should be read together with our Privacy Policy.

2. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They help the site function correctly, remember your preferences and improve overall usability. Cookies do not allow us to directly identify you unless combined with other information you voluntarily provide.

3. Types of Cookies We Use

We use a limited number of cookie categories to support normal website operation and improve the browsing experience:

• Essential cookies: Required for basic site functionality, such as page navigation, security and checkout processes
• Functional cookies: Allow the site to remember your preferences, such as language or region settings
• Analytical cookies: Help us understand how visitors use the site so we can improve layout, content and performance. These cookies collect data in an aggregated form

4. Managing Cookie Preferences

When you first visit the site, a cookie notice may be displayed to inform you about cookie usage. You can manage or restrict non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect site functionality or your browsing experience.

5. Cookie Duration and Storage

Some cookies are session-based and are deleted when you close your browser. Others may remain on your device for a limited period to support recognised preferences or analytical purposes. Cookies are stored only for as long as necessary to fulfil their intended purpose.

6. Third-Party Cookies

In some cases, third-party service providers may place cookies on our behalf to support analytics or technical performance. These providers are required to handle information in accordance with applicable Australian privacy laws.

7. Your Rights and Choices

You have the right to control how cookies are used on your device. You may block or delete cookies through your browser settings. For more information about how personal data is handled, please refer to our Privacy Policy.

8. Contact

If you have questions about this Cookies Policy or how cookies are used on the site, you may contact us using the details below:

• Address: APT BLK 152 YISHUN STREET 11 #01-52, SINGAPORE 760152, SINGAPORE
• E-mail: suggestions@havenno.com
• Phone: +65 (845) 49208
• Customer support hours: Monday to Friday, 8:00 – 20:00 (Australian local time). Outside these hours, we will respond on the next business day

This Cookies Policy is intended to provide clear and practical information about how cookies are used and how you can manage your preferences.