How to Reach Us

We are here to support you with enquiries related to products, orders, delivery, returns and general use of the website. We aim to provide clear and timely responses throughout your shopping experience.

1. Contact Channels

You may contact us through the following channels. E-mail is recommended for detailed or order-related requests, as it allows us to review information accurately.

• Address: APT BLK 152 YISHUN STREET 11 #01-52, SINGAPORE 760152, SINGAPORE
• E-mail: suggestions@havenno.com
• Phone: +65 (845) 49208

2. Customer Support Hours

Customer support is available Monday to Friday, 8:00 – 20:00 (Australian local time, AEST/AEDT).

Messages received outside these hours or during public holidays will be handled on the next business day.

3. Helpful Information

To help us assist you more efficiently, please include relevant details such as your order number, product name, or a brief description of your enquiry when contacting us.

This contact section is designed to ensure open communication and reliable support throughout your interaction with our services.